Minister of Industry and Technology Mustafa Varank, in his speech at the “Process Improvement Project” signing ceremony held at TÜBİTAK, between the Ombudsman Institution (KDK) and TÜBİTAK Turkey Industrial Management and Management Institute (TÜSSİDE), said: He said that they are happy to cooperate with the Audit Institution.
Providing information about the cooperation in question, Varank said:
“With the cooperation with KDK, it is aimed to improve the management processes regarding complaints from the public by taking international good practice examples as a reference. In this way, effective management of institutional services will be ensured. During the project period, we will provide institutional development and change training to 150 employees of our institution at TÜSSİDE. “In this way, we aim to determine the workload and finalize complaint applications in a shorter time.”
Varank stated that, with the institutional capacity and effective complaint mechanism to be developed with the signed protocol, the KDK will protect the individual against the unlawful and unfair practices of the administrations and contribute to the execution of public services within the framework of good governance principles.
Emphasizing that the workload of the judicial authorities has decreased, as well as the development of the culture of seeking rights in society, with the activities of the KDK, Varank said, “The burden on the judiciary is too much. Our Ministry of Justice is working on new mechanisms that will develop the culture of conciliation without going to the judiciary. Our people are subject to all kinds of actions and transactions of public institutions.” “They can make their applications to the KDK.” he said.
Varank stated that KDK received more than 21 thousand complaints last year and that the institution’s experts and auditors worked devotedly.
Pointing out that the collaboration aims to further accelerate and make efficient the existing processes and operations, Varank said, “The basis of TÜSSİDE’s unique business approach lies in the sensitive evaluation of the internal dynamics of institutions and the development of institution-specific solutions. To date, our institute has been responsible for the service delivery of many institutions.” He played an active role in developing and increasing their capacity.” made his assessment.
“We will implement new collaborations”
Varank underlined that TÜSSİDE specializes in the field of management sciences and stated that the institute has experience in creating strategies, developing operation models, and using limited resources effectively.
Reminding that the Institute has carried out more than 500 projects, nearly a thousand manager development programs and trainings reaching 100 thousand participants to date, Varank said, “With TÜSSİDE, ministries, public institutions, municipalities and SOEs, strategic planning, workforce analysis, integrated management systems, “We provided services on issues such as process management, internal control and risk management.” said.
Varank explained that they implemented the Leadership and Entrepreneurship Training Program on Vocational and Technical Education with the Ministry of National Education and continued as follows:
“We carried out the SAHA MBA Management Development Program in cooperation with SAHA Istanbul. We gave the graduates their diplomas last week. We want to develop new programs not only with public institutions but also in the private sector, in cooperation with TÜSSİDE. In addition, with the participation of nearly 1,500 young people since 2012, Gebze “We organize science camps in our campus in Turkey. In this way, our young people can meet new developing technologies and improve themselves in software and design. We will implement new collaborations to organize these camps with other public institutions and stakeholders at different times and places.”
“We will continue to invest in children, the guarantee of the future”
Underlining that they will continue to invest in “children, the guarantee of the future”, Varank said, “We will hold the 23rd National Sky Observation Festival for our children, organized by TÜBİTAK National Observatory, on 20-23 August. We are opening applications for the festival today. 31 March.” “We will receive applications until.” he said.
Varank stated that children and young people had the opportunity to get to know the sky closely through telescopes with their families, accompanied by expert astronomers, at the festival held in Antalya Saklıkent, and informed that workshop activities, sports events and competitions were held in the festival, as well as science conferences during the daytime.
Recalling that previously 300-350 people could attend the festival in question, Varank said that they held the organization with 1,500 people last year.
Stating that they are making preparations to hold this in different provinces in the next period, Varank emphasized that they will take this year’s festival to an international dimension.
“We will continue to produce innovative solutions”
Underlining that, as the Ministry, they are working to understand the effects of newly developing technologies and to use these technologies for the benefit of humanity and institutions, Mustafa Varank said, “On the one hand, artificial intelligence, internet of things, block chain and robo
“While we provide support for the development of technologies such as first-process automation, we aim to increase our competitive advantage by ensuring the effective use of these technologies in the business conduct and management processes of our institutions.”
Varank noted that TÜSSİDE will continue to produce innovative solutions in the coming period.
The project will be completed within 7 months
TÜBİTAK TÜSSİDE Director İsmail Doğan also stated that the project consists of 3 basic steps. Stating that the project will be completed within 7 months, Doğan said, “As a result, we aim to improve KDK’s application and review processes.” he said.
Following the speeches, the “Process Improvement Project” was signed between the two institutions.
